FAQS

Your game time will depend on your group size. The group sizes and their corresponding game times are available below:

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2-3 players = 30 minutes

4-6 players = 45 minutes

7-8 players = 60 minutes

9 players = 75 minutes

10-12 players = 90 minutes

13-24 players = 90 Minutes (with 2 boxes, per box)

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Please note, your booked time will include 5 minutes of cleaning up at the end of your match, so you'll have time to cool down and get some post-match refreshments to refuel.

If you are a group of 2-12, then please make a single box booking - Birmingham, Bullring HERE - London, The O2, HERE

If you are a group of 13-24, then please make a double box booking - Birmingham, Bullring HERE - London, The O2, HERE.

If you are looking to enquire about a larger group booking, please enquire via our Events team HERE.

Please note, you can only book in advance for Fridays, weekend slots & holidays if you are in a group of 5 or more. If you are wanting to book for groups of 2-4 for a Friday, Saturday, Sunday and holidays, then all boxes will be released 7 days before the intended booking date at 6am. We do cater for 1-person bookings, but these are on a walk-in only basis and are subject to availability on the day.

No, the price is per person.

Off-peak runs Mon-Thu, whilst Peak is Fri-Sun. Please note, prices may differ between venues and at certain times of year.

Off-peak typically runs Mon-Thurs, whilst Peak times are Fri, Sat & Sun. Prices will differ between venues and during certain times of year. The best way to see the latest pricing, is by visiting our booking page.

On the first Monday of the month, we open boxes 3 months ahead. Timings will vary during the festive period (Nov & Dec), where slots will be released later.

Sign up to our mailing list and follow us on social, where we will always announce our release dates. Larger events can be booked any time in advance via the website or by phone.

The minimum group size is 2, however bookings taking place on Friday, Saturday, Sunday and holidays for 2-4 people will be released 1 week before the booking date at 6am. We do cater for 1-person bookings, but these are on a walk-in only basis and are subject to availability on the day.

Please check the locations page, found in the top left of the website, for venue specific information.

Yes, you can add more people to your booking. However, you will be charged for that person, as per our cost per person pricing. This will need to be paid for via our customer service channel. Please note, amendments to booking must be made no later than 48 hours before your booking time.

Up to 12 can play in a box. Please note, boxes that are booked via two separate bookings cannot be amended to be next to one another. If you are a group of 13 or more, please do book a package via our Offers page.

Unfortunately, we cannot change separate box bookings to be next to one another.

Absolutely, you can order these as an Upgrade via our booking system. Food and drink can be ordered via item or you can book set packages. These are available for both adults and children. You can find out more information about our food and drinks menu HERE.

We highly recommend that you wear a pair of trainers suitable to play football to avoid injury when playing. Also please be aware that the color of the turf in the playing area can potentially stain footwear, especially light-coloured shoes (e.g. white). No worries though, you can rent trainers from the Boot room (£2) to prevent any staining and have a great time on the turf. Just don't forget to bring your socks along!

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As with any sports footwear and clothing can get scuffed and stained, so you play at your own risk with your own footwear and clothing.

To cancel your booking, please contact our Guest Service Team:

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Phone: 0330 331 4800

Contact Us Form: Contact Us

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You can cancel your booking up to 48 hours before the scheduled start time to be entitled for a full refund, however during December we would need a 14-day notice instead. We can also try to rearrange your booking to another time or day wherever possible. This time frame also applies to if you want to amend the amount of guests on your booking. Changes must be made no less than 48 hours prior to your booking date and time, and, if you are adding more guests to your booking, these must be paid for before you arrive for your booking. You will have the option to pay via the link provided by us upon request via our Customer Service team.

On the first Monday of the month, we open boxes for the next 3 months. Timings will vary during the festive period (Nov & Dec), where slots will be released later. Sign up to our mailing list and follow us on social, where we will always announce our release dates. Larger events can be booked any time in advance via our enquiry page on the website or by phone.

The most up to date availability will always be displayed on the booking calendar. We do not have a waiting list available to join, but if we have a cancellation, we will release that date back onto the calendar.

For all bookings that are 13-24 guests, we ask that you please make a double box booking. If you are booking for a group larger than 24, then please enquire now and one of our fantastic events team will be in touch.

To cancel your booking contact our Events Team:

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Phone: 0330 331 4800
Contact Us Form: Contact Us

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We don't offer a full refund, however, cancelling your event with more than 14 days notice from your event date will allow you to apply your deposit to a future booking made within 6 months. Cancelling within 14 days' notice of your event date will mean TOCA will retain all deposit funds paid. For full details about our Events cancellation policy, please refer to our Terms of Use. If you have any questions, please reach out to our events team on 0330 331 4800.